Question 1

What ages can participate in pony rides?

Accepted Answer

Pony rides are designed for children ages 8 and under.  Our pony experience is designed to be mobile and we have chosen ponies that are compatible in size and temperament to accommodate many different locations, including small yards.   This limits the amount of weight that each pony can carry safely.

Our pony experience also includes grooming, petting, and pictures. All of these are open for kids and adults of all ages to enjoy!

Question 2

How many ponies are included in each package?

Accepted Answer

We currently offer only one white pony (Fiona the Miniature Horse) for all of our packages.

Question 3

How long is each party?

Accepted Answer

Our Ultimate Pony Experience starts at 1 hour long.  You can add additional time in 30-minute increments for $100.  10 kids or less is typical for one hour. Additional time is recommended for more kids to have enough time to interact with the pony during their experience.

Question 4

What do the kids get to do with the pony?

Accepted Answer

Kids can groom, pet, and take turns enjoying pony rides during your scheduled time. We focus on creating a hands-on, memorable experience-not just rides!  Our princess handler will guide the children and encourage them to interact

Question 5

What themes do you offer?

Accepted Answer

We offer a variety of themes including:

Unicorn
Cowboy
Princess/Fairy
Seasonal or Costume themes

If you have a specific vision, just ask-we love bringing ideas to life!

Question 6

Do you offer packages?

Accepted Answer

We have one package that includes everything you would want for your pony experience for one set price of $500. Ultimate Magical Experience: Fully themed pony and a themed Princess handler for an immersive experience.

Question 7

Do you travel to our location?

Accepted Answer

Yes! We bring the pony directly to your event location with our truck and a small horse trailer.  Travel within 50 miles (around 1 hour) of our location is included in each package.  An additional mileage charge will be incurred for longer distances.

Question 8

What kind of space is needed?

Accepted Answer

We need a relatively flat, open area such as a yard or outdoor space where the pony can safely walk and turn. We'll go over the details with you before your event to make sure everything is set up perfectly.

Question 9

What happens if it rains or the weather is bad?

Accepted Answer

In most cases we can come rain or shine. However, for the safely of our ponies and guests, we may need to reschedule in cases of severe weather (heavy rain, storms, extreme heat or cold).  We'll work with you to find a new date!

Question 10

Do you require a deposit?

Accepted Answer

Yes, a non-refundable deposit of $200 is required to secure your date. The remaining balance is due on or before the day of your event.  (Payment will be collected before service begins).

Question 11

What is your cancellation policy?

Accepted Answer

Deposits are non-refundable. 
Cancellations made more than 7 days in advance may be rescheduled. 
Cancellations within 7 days (not due to weather) may result in loss of payment.

Question 12

Are parents required to supervise?

Accepted Answer

Yes, Parents or guardians must supervise children at all times during the event.  We require a capable adult to be directing and helping guide the kids experience along with our adult handler.

Question 13

Is the pony safe and trained?

Accepted Answer

Absolutely. Our pony Fiona is gentle, well trained, and experienced with all ages of kids including our own grandkids from toddlers on up!  Safely is always our top priority.

Question 14

Can we take photos with the pony?

Accepted Answer

Of course! We encourage photos. These are such special moments 📸

Question 15

How far in advance should I book?

Accepted Answer

We recommend booking as early as possible, especially for weekends and summer dates, as spots fill quickly.

Questions

Frequently asked questions